The portal leads with what is waiting on you
v1.8
New
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Clients open the portal to a single “Needs your attention” list: approvals to give and messages to answer, above the fold. When there is nothing, it says so plainly.
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The portal now runs on the same shell as the dashboard — a proper sidebar, consistent page headers, and one navigation model across both sides.
Improved
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Clients see three honest states — waiting on you, in progress, done — rather than your agency's internal workflow columns.
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Work cards carry the brief, the attachment count and the status, so a client can read the list without opening anything.
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Comments and messages read as a conversation, and the composer stays pinned so you never scroll to the bottom to type.
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Empty screens explain what belongs there instead of showing a blank page.
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The portal is served from your agency's own address, so a client stays on one domain from the invite onwards.
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A new brand colour across the product and the site.
Fixed
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The Documents screen failed to load for every signed-in contact. It no longer does.
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A wrong turn inside the portal shows the portal's own not-found page rather than the agency dashboard's.